CUSTOMER SERVICE

Dedicated Support for All Your Vending Needs

CUSTOMER SERVICE PAGE

At Custom Vending LLC, customer satisfaction is our highest priority. Our dedicated support team is available 24/7 to address any concerns, answer questions, and ensure your vending experience exceeds expectations.

Request Type(Required)

Refund Request

Machine Malfunction

Product Quality Concern

Micro Market Kiosk Issue

Emergency Service or Machine Leaking

Other

Refund Information

For Credit Card refunds, please wait 3-5 days for pending transaction holds to release due to NON VENDED items. If after 3-5 days the charges have not canceled/adjusted, please send snapshots of the cleared charge on your bank account to diante@customvendingdmv.com to request your refund.

When did this problem occur?*(Required)

Where did the issue occur?

Business Name /Business Location(Required)

Address(Required)

City State

Machine Type(Required)

Asset ID

If you see a Machine Number or Asset ID, please provide it here.

Vending Machine or Equipment Location(Required)

Please provide details on the location of the equipment. Floor number, building name or address, and location of machine within the building are helpful to properly respond to your request.

Refund Amount Requested(Required)

Method of Payment

For Credit Card refunds, please wait 3-5 days for pending transaction holds to release due to NON VENDED items.

If after 3-5 days the charges have not canceled/adjusted, please send snapshots of the cleared charge on your bank account to diante@customvendingdmv.com to request your refund.

Please call (240) 338-7672 or email diante@customvendingdmv.com for questions.

Details(Required)

Contact information

Name(Required)

First Last

Email(Required)

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Phone

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