Office Complex Convenience Enhancement

Office Complex Convenience Enhancement

Greenfield Business Park, Bowie, MD

Challenge

A multi-tenant office complex with over 1,200 daily occupants had limited dining options nearby. Property management sought a solution to provide convenient refreshments without dedicating space to a full cafeteria operation.

Solution

Custom Vending LLC created a custom micro-market solution:

• Central refreshment area with multiple machine types
• Fresh food options restocked daily
• Coffee and premium beverage stations
• Self-checkout kiosk for specialty items
• Mobile app for pre-ordering and loyalty rewards

Results

• 85% of building occupants used the vending services weekly
• Property management reported increased tenant satisfaction
• Extended average time between employee lunch breaks and off-site trips
• Additional amenity highlighted in tenant recruitment materials
• Customized reporting provided valuable insights on usage patterns