Manufacturing Facility Round-the-Clock Refreshment

Industrial Park, Baltimore County

Challenge

A 24/7 manufacturing operation needed reliable refreshment options for all shifts, with particular attention to overnight staff who had very limited options nearby. They also needed machines capable of withstanding an industrial environment.

Solution

Custom Vending LLC provided:

• Industrial-grade machines with reinforced components
• Expanded food options beyond snacks, including meal replacements
• Special consideration for overnight shift stocking
• Custom break area design to maximize space efficiency
• Employee suggestion program for product selection

Results

• Night shift employee retention improved by 18%
• Productivity increased as employees spent less time leaving facility for food
• 100% reliability record even in challenging industrial conditions
• Supervisor reports of improved employee morale, especially during overnight shifts
• Successful implementation of employee-suggested product program with quarterly rotation