Community College Campus Coverage

Maryland Community College System

Challenge

A community college campus with diverse student needs required vending solutions that could serve a population with varying schedules, dietary preferences, and price sensitivities. Their previous vendor had received numerous complaints about limited options and poor maintenance.

Solution

Custom Vending LLC developed a campus-wide approach:

• Comprehensive analysis of foot traffic and student flow throughout campus
• Mix of traditional machines and specialty units for different buildings
• Value-priced essentials alongside premium options
• Integration with student ID payment systems
• Regular samplings and promotional events to gather student feedback

Results

• Student satisfaction with campus amenities increased by 37%
• Machine uptime improved to 98.5% from previous 82%
• Revenue increased 28% compared to previous vending provider
• Successful integration with student meal plans and payment systems
• Reduced campus litter as students utilized convenient recycling options alongside machines